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How fees work

Plain answers on who pays, before you book.

  • Insurance we work with

    We bill some health plans for chiropractic visits, and what a plan pays differs from plan to plan, so we check yours first. After a car crash, the medical coverage on an auto policy may apply, and a work injury follows a workers' compensation claim. Each has its own rules, and we explain them before you book.

    • Most PPO plans

    • Auto policy medical coverage

    • Workers' compensation claims

    After an accident
  • If you pay yourself

    If you pay yourself, your doctor tells you the fee for each part of your visit before it happens, and you pay at the visit. Ask the front desk for the fee list.

  • Receipts for reimbursement

    After each visit we can give you an itemized receipt, with the codes a plan or an auto insurer asks for. You send it in, and the insurer decides what it pays.

  • An estimate in advance

    If you do not use insurance, you have the right to a Good Faith Estimate. We give you a written estimate in advance, before your first visit, and answer your questions about it.

  • Checking your benefits

    Before your first visit our front desk checks your benefits and calls you with what they find, including any copay or deductible. If you were hurt in a crash or at work, have your claim details ready.

  • What the first visit includes

    The first visit takes 45 to 60 minutes. Follow-up visits are usually 20 to 30 minutes.

    • History and exam

    • Your options and their risks explained

    • Care only if you agree

Need to change a visit? Call as early as you can. Ask the front desk for our cancellation policy in writing.

Questions about who pays?

Call the front desk before you book. We will check your coverage and tell you what we find.