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Care after an injury, explained before it starts

Every plan starts with an exam. Your doctor explains the options, the risks of each and what each would cost, and you choose. Results vary from person to person, and no outcome is promised.

A smiling doctor in a white coat holds a spine model while talking with a patient

What a visit can include

Your doctor sets a plan after the exam, and the plan can change as you do.

  • A practitioner presses on the upper back of a woman lying face down on a treatment table

    Injury care

    After a car crash, a work injury or a fall, your doctor examines how you move and explains the options. Visit notes are kept clearly, and records go to your insurer, employer or attorney only with your written permission.

  • A man in a white long-sleeve top stretches his arm across his chest by a lake

    Sports and activity care

    For people who train or play. An exam, hands-on care and exercises, and a plan for returning to activity at a pace you and your doctor set together.

  • A practitioner pulls the arm of a patient in a blue top lying on her side

    Spinal decompression

    A table that gently stretches the spine, offered only when your exam suggests it may suit you. Your doctor explains how it works, who it is not for and what it costs before you start.

  • A practitioner's hands press on the back of a person lying face down in a black T-shirt

    Movement and nerve screening

    A hands-on check of strength, feeling and reflexes. If anything points to a problem that needs a physician, we tell you and refer you.

  • A practitioner's hands press on the shoulder of a man lying on his side

    Back and neck care

    Spinal adjustments, mobilization, soft tissue work and exercises. Neck adjustments carry rare but serious risks, including stroke, which your doctor explains before any adjustment.

  • A practitioner presses on the hip of a woman lying on her back on a treatment table

    Laser and shockwave

    Cold laser and shockwave devices, used in some visits alongside hands-on care when your doctor thinks they fit. Your doctor explains what each does and does not do, and how it is paid.

What a follow-up visit looks like

After the first visit, most visits are short.

A practitioner in scrubs stretches the raised leg of a man sitting on a gym floor
  • 01

    Catch-up

    Tell your doctor how you have been since the last visit.

  • 02

    Hands-on care

    Care as agreed in your plan, and nothing you have not agreed to.

  • 03

    Exercises

    Movements or advice to use between visits.

  • 04

    Next visit

    You and your doctor decide when to come back.

Start with an exam

Your doctor explains what the exam found and what each option would cost. You decide what happens next.

A practitioner stretches the raised leg of a woman lying on a treatment table
  • A sudden severe headache or neck pain, dizziness, trouble speaking or seeing, new weakness or numbness, numbness in the groin or saddle area (between the legs and buttocks), or new bladder or bowel trouble needs emergency care now. Call 911 or go to an emergency room.